Store Policies at Renewal Cosmetics

Welcome to Renewal Cosmetics! Our commitment is to offer you not only exceptional beauty products but also the best shipping and return services. Here’s what you need to know about our policies:

 

Processing Time

• Order Handling: Once your order is confirmed, it will take 1-2 business days to process, irrespective of the shipping option chosen at checkout. We operate Monday through Friday, excluding weekends and public holidays.

• Shipping Notification: You will receive a confirmation email with a tracking link once your order has dispatched. It may take up to 48 hours for the tracking information to update. Please note, Renewal Cosmetics is not liable for any shipping delays once the order is in the hands of the courier.

 

Delivery Time

• US Deliveries: Expect your package to arrive within 7 to 10 working days from the date of shipping.

• Delivery Estimates: The provided timeframe is an estimate. Your order might arrive earlier or later, depending on the courier’s operations. Should there be a significant delay, please reach out to us with your order number for assistance.

 

Return Policy

• Return Window: Items can be returned within 30 days from the receipt date for a refund.

• Condition for Returns: To be eligible for a return, items must be in their original condition: unopened and unused.

• Refunds: We process refunds promptly upon receiving the returned merchandise. However, please be aware that original shipping costs are non-refundable.

 

Additional Information

• Contact Us: If your order hasn’t arrived within the expected timeframe or if you have any questions regarding our store policies, please don’t hesitate to contact us. Your satisfaction is our top priority, and we’re here to ensure a smooth and enjoyable shopping experience.

 

Thank you for choosing Renewal Cosmetics. We look forward to serving you with top-quality beauty essentials and impeccable customer service.